Groove Moving Privacy Policy

EffectiveDate: 08.28.2025

Groove Moving (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and afeguard your information when you interact with us, whether online, by phone, or in person.

1. Information We Collect

• Contact Information: Name, phone number,email, billing/shipping address.
• Service Information: Details about your move (origin, destination,inventory).
• Payment Information: Credit/debit card details and billing information (processed securely).
• Communications: Records of emails, SMS/text messages, and calls between you and Groove Moving.
• Website Data: Information collected automatically through cookies or similar technologies.

2. How We Use Your Information

• Provide moving and related services.
• Communicate with you about quotes, scheduling, and service updates.
• Send SMS/text messages with updates related to your move.
• Improve our website, services, and customer experience.
• Comply with legal obligations and resolve disputes.

3. SMS/Text Communications

By providing your phone number, you consent to receive SMS/text messages from Groove Moving for service-related purposes. Message frequency varies. Standard message and data rates may apply. You can opt out at any time by replying STOP. Reply HELP for assistance. Opting out may limit our ability to provide real-time service updates.

4. How We Share Your Information

We do not sell or rent your personal information. We may share it only with:
• Service Providers: Vendors and partners who help us deliver services.
• Legal/Compliance: If required by law or to protect rights and safety.
• Business Transfers: In the event of a merger, acquisition, or sale of assets.

5. Data Security

We implement reasonable safeguards to protect your personal information. However, no method of storage or transmission is 100% secure.

6. Your Rights

Depending on your jurisdiction, you may have rights to access, correct, or delete your information; opt out of marketing; or restrict certain uses. Contact us to exercise these rights.

7. Retention of Information

We retain your personal information only as long as necessary to provide services and comply with legal obligations.

8. Children’s Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted with a revised Effective Date.

10. Contact Us

Groove Moving

+1 833 313 1312

35 Obrien st Kearny NJ 07032

Info@groovemoving.com

FAQ

How long in advance should I contact for moving services?

The earlier the better! But If you need same-day moving professionals, who are helpful, caring, and want to make the transition process easier, we are the company for you!

Call us for availability.

What types of moving services do Groove Moving offer?

We offer local moving, long-distance moving , commercial moving, packing services, furniture disassembly and reassembly, downsizing assistance, and more...

Is Groove Moving licensed and insured?

Yes, we are fully licensed and insured to protect your belongings during the move.

Does Groove Moving provide packing supplies?

Yes, Groove Moving provides a wide range of packing supplies, including boxes, tape, bubble wrap, and packing paper. We can also provide specialized packing materials for fragile or valuable items.

Delivery available.

Do you offer complimentary supply rentals?

The time to complete a moving job depends on the size of your home, the type of move, the magnitude of your household & the distance traveled. Give us a call and we'll be happy to give you a quote.

How long will it take to move my home?

We provide 2 TV boxes for up to 72" and 2 wardrobe boxes per move. Free to use during the moving project to keep your belongings protected and clean. Saving a retail value of approximately $100

Are there any hidden fees with Groove Moving moving services?

No, we provide transparent pricing with NO hidden fees.The quote we provide is the amount you will pay depending on the hours the move takes.

Do you have a minimum of hours?

Yes, for local moves, we have a 3-hour minimum. For labor-only jobs meaning helping around the house or loading a container or POD 2.5 hrs minimum.

Give us a call or submit a form to request specific quote for your requirements.

Can I leave clothes in the dressers when moving?

Avoid leaving clothing or other items in drawers.